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₦ 35,000
 
Excellence in Customer ServiceTraining, Port Harcourt
₦ 35,000
Port Harcourt , Rivers
  • Ad Type : Offering
early signals of customer irritation and respond appropriately in order to quickly find a workable solution to the problem
Target Audience
Customer service representa...
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₦ 35,000
 
Excellence in Customer ServiceTraining, Port Harcourt
₦ 35,000
Port Harcourt , Rivers
  • Ad Type : Offering
organization
3. Practice the techniques of managing customer expectations and delighting customers
4. Provide better, faster service and increase customer satisfactio...
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₦ 35,000
 
Excellence in Customer ServiceTraining, Port Harcourt
₦ 35,000
Port Harcourt , Rivers
  • Ad Type : Offering
importance of customer service in a competitive environment
2. Defend the vital role internal customers play and show that their satisfaction is key for the success o...
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₦ 45,000
 
Excellence in Customer ServiceTraining, Port Harcourt
₦ 45,000
Port Harcourt , Rivers
  • Ad Type : Offering
, technical and support personnel, field service representatives, account managers, credit and billing specialists as well as managers who want customer service traini...
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  Certified Customer Service Professional 0
 
Certified Customer Service Professional
Port Harcourt , Rivers
  • Ad Type : Offering
service excellence
Components of quality service:
===============================
Service quality
Service quality gaps
The 'RATER' model
What customers pay atte...
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₦ 35,000
 
Certified Customer Service Professional Training in Port Harcourt
₦ 35,000
Port Harcourt , Rivers
  • Ad Type : Offering
will be able to:
1) Define customer service and break it down to its most basic dimensions
2) Explain the critical link between 'attitude' and 'technique' in order to
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₦ 35,000
 
Certified Customer Service Professional Training in Port Harcourt
₦ 35,000
Port Harcourt , Rivers
  • Ad Type : Offering
Certified Customer Service Professional
Why Attend
Every front-line employee needs a solid grounding in ‘customer service’ skills. As can be expected in this five-day
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₦ 49,999
 
Customer Relationship Management Training, Port Harcourt
₦ 49,999
Port Harcourt , Rivers
  • Ad Type : Offering

About the CRM® Exam
CRM® Exam Syllabus
Feasibility Studies: Preparation, Analysis & Evaluation
Fundamentals of Customer Care & Exceptional Customer Service Skills
Gai...
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  AER Training Centre 0
₦ 65,000
 
AER Training Centre
₦ 65,000
Lagos Mainland , Lagos
  • Ad Type : Offering
managing money, call center training, customer relationship management, change management, communication strategies, conflict resolution, supply chain management, ski...
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₦ 100,000
 
Sage 50 Accounting Software
₦ 100,000
Port Harcourt , Rivers
  • Ad Type : Offering
processes, as well as reduce the costs of marketing and customer service.

-Inventory Management: Keep orders flowing by tracking all your orders and avoid bottleneck...
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